Our Goal - for you to love your cycling experience.
Our Risk-FREE Promise
If, for any reason, you don’t love your purchase, please bring it
back within 30 days. We will refit it, adjust it, exchange it,
exchange certain components or give you your money back.
A11 merchandise must be returned by the original purchaser within 30 days.
Returned items must be in original condition — without damage or excessive wear and tear.
All returns are subject to inspection. Offer good with bike purchase only.
Our Client Services
Gold Service - Included with every new bike purchase
- The MasterFit Guarantee
- 30-Day Money Back Guarantee
- 30-Day Price Protection
- FREE 30-Day Check-Up
- FREE First Flat Repair
- FREE 6-Month Bike Registration
with the National Bike Registry
- Email News About Sales, Rides
and Other Events and Specials
- Gold Bicycle Label
- Gold Membership Card
Platinum Service - Available with bike purchase for $90
Includes all Gold Service features, plus...
- FREE 10-Year Bike Registration
with the National Bike Registry
- $30 Accessory Package
- FREE additional Full Service Tune Up
- FREE 2-Year Puncture Repair
- 10% Discount on All Parts and Accessories
Purchased at the time of Bike Purchase
- FREE same day installation/calibration of same
Client Care is a program of YaYa Bike, a national bicycle dealers cooperative.
Client Care services are transferrable among
other YaYa/Client Care member stores across the United States.
